FAQs About Products
After receiving the package, we recommends that you check it carefully to make sure the outer packaging is not damaged. If the package is damaged, please contact us on time.
If it is a quality problem, we will resend it. For a specific return policy, please check our Refund and Returns Policy.
Hello dear friend! Our masturbation cup has a long service life. Of course, it can be replaced. If you need to replace the inner liner, please view our accessories page or contact us.
Most masturbators are made of ABS+TPE materials. There are also many made of ABS+Silicone. And, there is no chemical smell, and it is very safe to use.
Yes, some male masturbators are waterproof and can be used in the shower or bath. e.g.: XR4 full waterproof stroker.
Our products are regularly tested by professional testing laboratories. In addition, the careful selection of materials, the effective quality management system, and the strict adherence to quality standards ensure the safety of our products.
We have dimension pictures for every product on the detail page, so you can make a reference from there.
No problem! If you can’t find the answer you’re looking for, our team is here to help. Simply reach out to us at services@mymasturbators.com, and we’ll get back to you as soon as possible. Your satisfaction is our priority, so don’t hesitate to ask—we’re happy to assist!
